About Us Policy
Welcome to Edopt Ecom Solutions Private Limited! We are dedicated to creating an inclusive, user-friendly, and innovative e-commerce marketplace, edopmart.com (“Site”), where buyers and sellers connect to discover, purchase, and sell a diverse range of products. This About Us Policy provides an overview of who we are, our mission, and the principles that guide our operations.
1. Who We Are
Edopt Ecom Solutions Private Limited is an India-based e-commerce company headquartered in New Delhi. We aim to empower small businesses, individual sellers, and established enterprises by providing them with a dynamic platform to showcase their products to a broad audience across the country.
Our platform is built on cutting-edge technology, ensuring a seamless shopping experience for customers and a reliable selling environment for vendors.
2. Our Mission
Our mission is to redefine online shopping and selling in India by:
- Offering a diverse range of quality products to customers at competitive prices.
- Supporting sellers with tools, resources, and services to grow their businesses.
- Providing a safe, secure, and transparent marketplace for all users.
3. Our Vision
We envision becoming one of India’s most trusted and customer-centric online marketplaces, fostering meaningful connections between buyers and sellers while driving economic growth and innovation.
4. Core Values
Our values guide everything we do and include:
- Integrity: Conducting business with honesty and transparency.
- Customer Focus: Prioritizing the needs and satisfaction of our users.
- Innovation: Continuously improving our platform and services to exceed expectations.
- Sustainability: Promoting environmentally friendly practices and supporting sustainable growth.
5. What We Offer
5.1 For Buyers
- Variety: A vast selection of products across categories.
- Convenience: Easy-to-navigate website with secure payment options.
- Support: Dedicated customer service for a hassle-free shopping experience.
5.2 For Sellers
- Visibility: Access to a wide and diverse customer base.
- Tools & Insights: Analytics and support to optimize performance.
- Growth Opportunities: Scalable solutions tailored to businesses of all sizes.
6. Commitment to Quality
We are committed to ensuring that every product sold on our platform meets quality and safety standards. Our seller verification and compliance processes are designed to build trust and confidence among our users.
7. Community Engagement
We believe in giving back to the community. Through initiatives that support local businesses, sustainable practices, and charitable causes, we aim to make a positive impact on society.
8. Contact Us
We are always here to assist you. For inquiries, suggestions, or feedback, please contact us through:
- Email: [email protected]
- Phone: +91 9319829367
- Address:
Flat no 05, Flat no 109, Block-G, Pankaj Tower, Comm Centre, Vikaspuri, West Delhi, New Delhi – 110018