Cookie Policy

Cookie Policy for Edopt Ecom Solutions Private Limited (Marketplace)

Effective Date: 01-Nov-2024

This Cookie Policy explains how Edopt Ecom Solutions Private Limited (“we,” “us,” or “our”) uses cookies and similar technologies to collect and store information when you visit our website edopmart.com (“Site”). By accessing or using our Site, you agree to the use of cookies in accordance with this policy.

1. What Are Cookies?

1.1 Cookies are small text files placed on your device (computer, mobile phone, or tablet) when you visit our Site. These cookies help us remember information about your visit, like your preferred language or login details, making your next visit easier and the Site more useful to you.

1.2 We use both first-party cookies (set by the Site itself) and third-party cookies (set by external providers for analytics, advertising, and other purposes).

2. Types of Cookies We Use

We use the following categories of cookies on our Site:

2.1 Essential Cookies:

  • These cookies are necessary for the proper functioning of the Site and cannot be disabled in our systems. They are typically set in response to actions such as setting privacy preferences or logging in.
  • Example: “session cookies” that allow you to navigate between pages without losing your session.

2.2 Performance and Analytics Cookies:

  • These cookies collect information on how visitors use our Site, such as which pages are visited most frequently or if users receive error messages. This information is used to improve the performance of the Site.
  • Example: Google Analytics cookies that help us analyze traffic to improve our services.

2.3 Functional Cookies:

  • These cookies allow the Site to remember choices you make and provide enhanced features, such as remembering your login credentials or language preferences.
  • Example: “remember me” cookies for login, which allow you to stay logged in on your next visit.

2.4 Targeting and Advertising Cookies:

  • These cookies are used to display ads that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an ad campaign.
  • Example: Cookies set by third-party ad networks like Facebook or Google to track user behavior and display tailored ads.

2.5 Social Media Cookies:

  • These cookies are used to enable social media features, such as sharing content from our Site on social platforms. These cookies may track your browsing behavior across different sites to build a profile of your interests and show relevant advertisements.
  • Example: Cookies set by Facebook or Twitter to enable social sharing.

3. How We Use Cookies

We use cookies for the following purposes:

3.1 To Improve Site Functionality:

  • Cookies allow us to enhance your experience by remembering preferences, enabling faster page load times, and maintaining your login session.

3.2 To Analyze Site Usage:

  • Performance and analytics cookies help us analyze how users interact with the Site, which pages are visited most, and where improvements are needed.

3.3 To Personalize Content and Ads:

  • Cookies enable us to provide personalized content, such as product recommendations, and targeted advertisements based on your browsing behavior.

3.4 To Track and Manage Transactions:

  • Essential cookies help us manage your transactions on the Site, ensuring that your order information is correctly processed.

4. Managing and Controlling Cookies

4.1 Cookie Consent:

  • When you visit our Site for the first time, you will be presented with a cookie consent banner, which allows you to accept or manage your cookie preferences.
  • You can choose to accept all cookies, reject non-essential cookies, or manage cookie settings to customize your preferences.

4.2 Changing Cookie Settings:

  • Most web browsers allow you to control the cookies you accept through their settings. You can configure your browser to block all cookies, accept only certain types, or delete cookies when you close the browser.
  • Please note that if you block or delete cookies, certain features of the Site may not function properly.

4.3 How to Control Cookies:

  • Browser Settings: You can modify your browser settings to accept or reject cookies. Each browser is different, so check the “Help” menu in your browser for instructions on how to adjust your cookie preferences.
  • Third-Party Cookie Management: For cookies set by third-party service providers (e.g., Google, Facebook, etc.), you can manage your preferences through the respective platforms’ cookie settings or opt-out tools.

4.4 Opting Out of Personalized Ads:

  • You can opt-out of personalized ads provided by third-party ad networks through the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI) websites. These tools allow you to manage your preferences for targeted ads.

5. Third-Party Cookies

We may use third-party cookies to collect information about your activities on our Site and other websites in order to provide targeted advertisements. These third parties include analytics and advertising providers such as Google Analytics, Facebook, Twitter, YouTube, etc. These cookies may track your behavior across different websites and offer you ads based on your interests.

For more information on how third-party companies use cookies, please visit their privacy policies or cookie policies directly.

6. Cookie Retention

Cookies stored on your device may remain in place for different periods of time:

6.1 Session Cookies: These cookies are temporary and expire once you close your web browser.

6.2 Persistent Cookies: These cookies remain on your device for a set period (from a few days to several months) or until you manually delete them. Persistent cookies help remember your preferences and login information across sessions.

7. Security and Privacy

7.1 Data Protection:

  • The data collected through cookies may include personal information such as browsing behavior, location, and device type. We take the protection of your personal information seriously and comply with applicable data protection laws, including the Indian Privacy Law and General Data Protection Regulation (GDPR) where applicable.

7.2 Cookie Data Sharing:

  • We may share data collected from cookies with third parties for analytical, advertising, or marketing purposes. However, this data is anonymized and aggregated in accordance with applicable data protection regulations.

8. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, our data practices, or applicable laws. Any updates to the policy will be communicated to you via our Site and will become effective upon posting.

9. Contact Information

If you have any questions or concerns about our Cookie Policy or how we use cookies, please contact us:

  • Email: [email protected]
  • Phone: 9319829367
  • Address: Flat no 05, Flat no 109, Block-G, Pankaj Tower, Comm Centre, Vikaspuri, West Delhi, New Delhi – 110018

By using the Site, you acknowledge and consent to our use of cookies in accordance with this policy. If you do not agree with the use of cookies as outlined, please adjust your browser settings or refrain from using our Site.

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